Scattermeter Privacy Policy

1 Information We Collect

When you use Scattermeter, we collect certain personal information in order to create and manage your account, process transactions, verify your identity, and provide customer support. The main categories of information we collect are:

Information You Provide Directly

• Full name, date of birth, and contact details (mobile number and email address) provided during registration.
• Government-issued identification documents submitted during KYC verification.
• Bank account or e-wallet details provided for deposit and withdrawal processing.
• Communications you send to our support team, including messages, complaints, and feedback.

Information Collected Automatically

• Device information such as device type, operating system version, and unique device identifiers.
• Log data including IP address, browser type, pages visited, and timestamps of activity.
• Gameplay and transaction data, including bets placed, games accessed, deposit and withdrawal history.
• Session data used to maintain your logged-in state and support OTP verification flows.

2 How We Use Your Information

The personal information Scattermeter collects is used for specific, legitimate purposes directly related to operating the platform and serving you as a player. These include:

We do not use your personal data for any purpose not listed above without notifying you first. We do not engage in automated decision-making that produces legal effects based solely on profiling, without human review.

3 Sharing Your Information

Scattermeter does not sell or rent your personal information to third parties. We may share data only in the following limited and necessary circumstances:

Payment Processors

To process your deposits and withdrawals, we share relevant payment information with our banking partners, payment gateway providers, and supported local e-wallet services. These parties process your data solely to complete transactions and are bound by their own privacy and security obligations.

Identity Verification Services

KYC verification may involve sharing document details with third-party identity verification providers. These are used only for verification purposes and are not retained by those providers beyond what is necessary to complete the check.

Legal and Regulatory Requirements

We may disclose personal information if required to do so by applicable Philippine law, a court order, or a lawful request from a government authority. In such cases, we will only disclose the minimum information necessary to comply with the obligation.

Service Providers

We work with third-party service providers — such as hosting, analytics, and security monitoring companies — who may process certain data on our behalf. These providers operate under data processing agreements and are not permitted to use your data for their own purposes.

4 Data Security

Protecting your personal data is a core responsibility we take seriously. The security measures in place on Scattermeter include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage of sensitive data, including payment details and identification documents.
• OTP-based two-step verification for login sessions on new devices.
• Regular internal security reviews and monitoring for unusual account activity.
• Strict access controls limiting which staff members can view your personal data.

While no digital system can guarantee absolute security, we take all reasonable and practicable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. If you suspect your account has been compromised, contact our support team at [email protected] immediately.

5 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period after account closure, in order to:

• Resolve any outstanding disputes or support requests.
• Meet any applicable legal or regulatory retention requirements.
• Prevent fraud and maintain the integrity of the platform.

When your data is no longer required for these purposes, it is securely deleted or anonymized so that it can no longer be associated with you. The specific retention period may vary depending on the type of data and the applicable requirements at the time.

6 Your Rights

As a player using Scattermeter, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information in your account.
• Deletion: Request that we delete your personal data, subject to any legal obligations we have to retain certain records.
• Objection: Object to how we are using your data in specific circumstances.
• Restriction: Ask us to temporarily restrict how we use your data while a concern is being reviewed.

To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request and respond within a reasonable timeframe. Please note that some requests may require identity verification before we can act on them.

7 Cookies and Tracking

Scattermeter uses cookies and similar technologies on our website and app to maintain your session, remember your preferences, and support the performance and security of the platform. These include:

• Essential cookies: Required for the platform to function. These cannot be disabled without breaking core features such as login and session management.
• Analytics cookies: Used to understand how players navigate the platform, so we can improve the experience. This data is aggregated and not linked to individual identities.
• Security cookies: Used to detect and prevent fraudulent or suspicious activity on your account.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the platform.

8 Updates to This Policy

Scattermeter may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the platform after an update constitutes your acceptance of the revised policy. If you have concerns about any changes, you can contact us at [email protected] or visit the FAQ page for further guidance.

For questions specifically about your account or personal data, our support team is available to assist you directly.